Contact
We're here to help
Reach us by phone, email, or WhatsApp — we usually reply within an hour.
Kenya office
+254 141 203 547
Mon–Sat support, Nairobi EAT.
Call Kenya →
USA support line
+1 (470) 937-1231
For students abroad and partners.
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Email support
support@ielts-kenyacenter.or.ke
General questions, classes, materials.
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Chat with our team
Fastest way to reach a tutor.
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Send us a message
We typically respond within one business day.
Office hours
- Monday – Friday8:00 AM – 7:00 PM EAT
- Saturday9:00 AM – 5:00 PM EAT
- Sunday10:00 AM – 2:00 PM EAT (support only)
Emergency support
Mock test scheduled within 24 hours or urgent registration issue? Reach us immediately.
Find us
Kimathi Street, Nairobi CBD
Frequently asked questions
Can't find your answer? Email us at support@ielts-kenyacenter.or.ke.
Student support
Already enrolled? Sign in to your dashboard for class schedules, mock tests, results, certificates, and your full payment history. Our support team responds 7 days a week.